{"id":24,"date":"2026-09-24T17:09:30","date_gmt":"2026-09-24T17:09:30","guid":{"rendered":"http:\/\/aureoncs.com\/?page_id=24"},"modified":"2026-09-24T21:46:30","modified_gmt":"2026-09-24T21:46:30","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/aureoncs.com\/index.php\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"24\" class=\"elementor elementor-24 elementor-bc-flex-widget\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-00000d2 e-con-full au-page-head e-flex e-con e-parent\" data-id=\"00000d2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-00000d1 e-con-full au-shell  e-flex e-con e-parent\" data-id=\"00000d1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-00000cf au-breadcrumb elementor-widget elementor-widget-text-editor\" data-id=\"00000cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"http:\/\/aureoncs.com\/\">Home<\/a> \/ Return Policy<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00000d0 au-heading au-h1  elementor-widget elementor-widget-heading\" data-id=\"00000d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Return Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-00000d4 e-con-full au-shell au-prose e-flex e-con e-parent\" data-id=\"00000d4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-00000d3 elementor-widget elementor-widget-text-editor\" data-id=\"00000d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We want you to be completely happy with your purchase. If you&#x27;re not satisfied for any reason, we\u2019re here to help. Our return process is designed to be simple and fair, and we handle returns on a case-by-case basis with the ultimate goal of customer satisfaction.<\/p>\n<p>To initiate a return, please provide proof of purchase, including the original price. Returns must be initiated within 30 days of the delivery date.<\/p>\n<h2>1. How to Return an Item<\/h2>\n<p>We no longer include a return label in your package. However, you can\u00a0print a prepaid label\u00a0or\u00a0request a QR code\u00a0to use at any eligible USPS location.<\/p>\n<p>Returns for items purchased online at\u00a0aureoncs.com\u00a0must be processed through our website.<\/p>\n<h2>2. Return Eligibility<\/h2>\n<p>To be eligible for a return, items must be:<\/p>\n<ul>\n<li>Unused, unwashed, and in their original condition<\/li>\n<li>Returned with all original tags and packaging intact<\/li>\n<\/ul>\n<p>We reserve the right to refuse returns that do not meet these conditions.<\/p>\n<h2>3. Non-Returnable Items<\/h2>\n<p>The following items are not eligible for return:<\/p>\n<ul>\n<li>Final sale or clearance items<\/li>\n<li>Personalized or custom-made products<\/li>\n<li>Gift cards<\/li>\n<\/ul>\n<h2>4. Return Shipping<\/h2>\n<p>Customers are responsible for return shipping costs\u00a0unless the item arrived damaged or incorrect.<\/p>\n<p>If you received a\u00a0defective or wrong item,\u00a0please contact us\u00a0within 7 days of delivery\u00a0so we can make it right.<\/p>\n<h2>5. Refund Processing<\/h2>\n<p>Once we receive and inspect your return, we will issue a refund to your\u00a0original payment method.<\/p>\n<p>Refunds typically take\u00a05\u201310 business days\u00a0to appear, depending on your bank.<\/p>\n<h2>Lost or Missing Packages<\/h2>\n<p>We are not responsible for lost or stolen packages. For added security, we recommend choosing a\u00a0delivery address where someone will be available to receive the package.<\/p>\n<h2>Cancellation Policy<\/h2>\n<p>We understand that sometimes plans change. If you need to cancel your order, please contact us at <a href=\"mailto:AureonConstructionGroupLLc123@gmail.com\">AureonConstructionGroupLLc123@gmail.com<\/a> as soon as possible.<\/p>\n<p>Orders may only be canceled before they have been processed and shipped. Once an order is shipped, it cannot be canceled and must be returned following our standard return procedure.<\/p>\n<p>For back-orders, cancellations are allowed as long as the item has not yet entered the fulfillment process.<\/p>\n<p>If your cancellation request is approved, a full refund will be issued to your original payment method.<\/p>\n<p>We reserve the right to cancel any order due to inventory availability, pricing errors, or other unforeseen issues. In such cases, customers will be notified promptly and fully refunded.<\/p>\n<p>Thank you for choosing us\u2014we appreciate your understanding!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-24","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/aureoncs.com\/index.php\/wp-json\/wp\/v2\/pages\/24","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aureoncs.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aureoncs.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aureoncs.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aureoncs.com\/index.php\/wp-json\/wp\/v2\/comments?post=24"}],"version-history":[{"count":1,"href":"https:\/\/aureoncs.com\/index.php\/wp-json\/wp\/v2\/pages\/24\/revisions"}],"predecessor-version":[{"id":58,"href":"https:\/\/aureoncs.com\/index.php\/wp-json\/wp\/v2\/pages\/24\/revisions\/58"}],"wp:attachment":[{"href":"https:\/\/aureoncs.com\/index.php\/wp-json\/wp\/v2\/media?parent=24"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}